วันพฤหัสบดีที่ 29 ธันวาคม พ.ศ. 2554

Ways of showing politeness


Asking for Information
By Kenneth Beare, About.com Guide
There are a number of formulas used when asking for information in English. Here are some of the most common:
·         Could you tell me...?
·         Do you know...?
·         Do you happen to know...?
·         I'd like to know...
·         Could you find out...?
·         I'm interested in...
·         I'm looking for..
These two forms are used for asking for information on the telephone:
·         I'm calling to find out...
·         I'm calling about...
After you study these constructions, take the asking for information quiz to check your understanding.
More English Functions
Construction
Formula
Question Word
Example Finish
Could you tell me
when
the next train leaves?
Do you know
how much
that vase costs?
Do you happen to know
where
Tom lives?
I'd like to know
what
you think about the new project.
Could you tell me
when
the next train leaves?
Could you find out
when
she is going to arrive?

Formula
Gerund (-ing)
Example Finish
I'm interested in
buying
a boat

Formula
Noun
Example Finish
I'm looking for
information on
holidays in Spain.
Formula used only on the telphone
Question Word
Example Finish
I'm calling to find out...
if
flight AZ098 will leave on time today.

Formula used only on the telphone
Noun
Example Finish
I'm calling about...
the offer
published in today's newspaper.
 Contrasting Ideas
By Kenneth Beare, About.com Guide
There are a number of formulas used when contrasting ideas in English. Here are some of the most common:
·         We'd love to stay for dinner, but we have got to get going.
·         They decided to stay in the area, in spite of their problems with the local residents.
·         Despite the difficulties of a long journey, Peter decided to visit India.
·         Getting a good job is hard work, however, most people eventually find one with patience.
·         There were a number of people who came, although the hotels were not equipped to handle them all.
After you study these constructions, take the contrasting ideas quiz to check your understanding.
Construction
Formula
Example
Explanation
main statement, but contrasting statement
I'd really like to come to the film, but I have to study tonight.
Use a comma or semi colon (;) with 'but'. 'But' is the most common way to show contrasting ideas.
main statement, in spite of contrasting statement OR in spite of contrasting statement, main statement
They continued on their journey, in spite of the pouring rain.
Use 'in spite of' plus a noun, noun phrase or gerund
main statement, despite contrasting statement OR Despite contrasting statement, main statement
They continued on their journey, despite the pouring rain.
Use 'despite' plus a noun, noun phrase or gerund
main statement, although contrasting statement OR Although contrasting statement, main statement
We wanted to buy a sports car, although we knew that fast cars can be
 Demanding Explanations
Sometimes, things happen that we would like explained and we must demand explanations. For example, if you have just bought a new computer and there is a problem, but the shop assistant says that the guaranty does not cover the problem. There are a number of formulas used when demanding explanations in English. Here are some of the most common:
·         Can you tell me why...
·         I don't understand why...
·         Can you explain why..
·         Why is it that...
·         How come...
·         Does this mean...
·         Do you really expect me to believe...
After you study these constructions, take the demanding explanations quiz to check your understanding.
Construction
Formula
Verb Form
Can you tell me why it has taken you so long to respond?
Use 'Can you tell me why' a full clause in the positive statement form (S V O). Notice that this is an indirect question and requires a question mark (?).
I don't understand why it has taken you so long to respond.
Use 'I don't understand why' a full clause in the positive statement form (S V O). Notice that this is a statement and does NOT require a question mark (?)
Can you explain why it has taken you so long to respond?
Use 'Can you explain why' a full clause in the positive statement form (S V O). Notice that this is an indirect question and requires a question mark (?).
Why is it that it has taken you so long to respond?
Use 'Why is it that' a full clause in the positive statement form (S V O). Notice that this is an indirect question and requires a question mark (?).
How come it has taken you so long to respond?
Use 'How come' a full clause in the positive statement form (S V O). Notice that this is an indirect question and requires a question mark (?).
Does this mean (that) it has taken you so long to respond?
Use 'Does this mean (that)' a full clause in the positive statement form (S V O). Notice that this is an indirect question and requires a question mark (?).
Do you (really) expect me to belive (that) you weren't able to finish on time?
Use 'Do you (really) expect me to belive (that)' a full clause in the positive statement form (S V O). Notice that this is an indirect question and requires a question mark (?).
 English Dialogue - Presidential Elections
By Kenneth Beare, About.com Guide
Alex: This election is going to be close!
Helen: I think you're right. The Republicans and the Democrats are fighting for every vote.
Alex: Did you watch the conventions?
Helen: Yes, I watched a little bit. The party platforms are extremely different.
Alex: Yes, they are! Watching them on TV, it was hard to believe they come from the same country!
Helen: Oh, it wasn't that bad.
Alex: Hmmm, anyway the delegates certainly clapped hard for their nominees.
Helen: But it was the same stump speech over and over again. In both parties!
Alex: That's what politicians do best. Talk ... the problem is whether they actually do very much.
Helen: Oh, you're a pessimist!
Alex: I wouldn't say that. It's just that I'm sick and tired of all the attack ads.
Helen: I see your point. It would be nice to know what they want to govern the country, rather than why they think the other guy isn't any good.
Alex: They treat us like idiots! I hate sound bites. Short simple statements that don't really give me much information. Treat me like I have a brain.
Helen: Some say we get what we deserve. Voter turnout is so low, perhaps we don't deserve any better.
Alex: But that's why people don't come out to vote. They don't feel represented even if they do vote.
Helen: I think we need a third party in this country.
Alex: I couldn't agree with you more!
Helen: Perhaps a third party would stop the partisanship.
Alex: Another thing that I don't think is fair is the electoral system.
Helen: No kidding! Just think, a state like California has 54 electoral votes. One vote majority in the popular vote and ALL of those 54 votes go to ONE candidate!
Alex: It just isn't fair.
Helen: Of course, there are reasons for that.
Alex: Hmmm. I guess ...
Helen: Are you a registered voter?
Alex: Of course! I'm a registered voter and I go to the voting booth to vote. I want that vote to represent my voice.
Helen: OK, OK, no need to give a speech.
Alex: Ha ha, I just think it's my duty as a citizen to vote.
Helen: Yes, I agree with you. If you can vote, vote!
Key Vocabulary
to elect
political party
Republican
Democrat
third party
candidate
presidential nominee
primary election
delegate
to attend
party convention
to nominate
party platform
stump speech
attack ads
sound bite
voter turnout
registered voter
voting booth
Electoral College
electoral vote
popular vote
duty
 Giving Warnings
By Kenneth Beare, About.com Guide
There are a number of formulas used when Giving Warnings in English. Here are some of the most common:
·         Don't push so hard on that toy, or you might / will break it!
·         Watch out! Be careful!
·         Work hard otherwise you'll fail your exam.
After you study these constructions, take the giving warnings quiz to check your understanding.
More English Functions
Construction
Formula
Verb Form
Don't..., or you might / will...
Use the imperative followed by might or will in a statement
Watch out! Be Careful
Use the imperative
Work hard, otherwise you'll...
Use the imperative otherwise you will / might plus the base form of the verb to show consequenses
 Giving Advice
By Kenneth Beare, About.com Guide
There are a number of formulas used when Giving Advice in English. Here are some of the most common:
·         I don't think you should work so hard.
·         You ought to work less.
·         You ought not to work so hard.
·         If I were you, I'd work less.
·         If I were in your position, I'd work less.
·         If I were in your shoes, I'd work less.
·         You had better work less.
·         You shouldn't work so hard.
·         Whatever you do, don't work so hard.
After you study these constructions, take the giving advice quiz to check your understanding.
More English Functions
Construction
Formula
Verb Form
I don't think you should work so hard.
Use 'I don't think you should' the base form of the verb in a statement.
You ought to work less.
Use 'You ought to' the base form of the verb in a statement.
You ought not to work so hard.
Use 'You ought not to' the base form of the verb in a statement.
If I were you,
If I were in your position,
If I were in your shoes,
I wouldn't work so hard.
Use 'If I were' 'you' OR 'in your position' OR 'your shoes' 'I wouldn't' OR 'I would' base form of the verb in a statement (A form of the conditional 2).
You had better work less.
Use 'You had better' (you'd better) the base form of the verb in a statement.
You shouldn't OR You should work less.
Use 'You should' OR 'You shouldn't' the base form of the verb in a statement.
Whatever you do, don't work so hard.
Use 'Whatever you do' the impera
 Making Complaints
By Kenneth Beare, About.com Guide
There are a number of formulas used when complaining in English. It's important to remember that a direct complaint or criticism in English can sound rude or aggressive. It's best to mention a problem in an indirect manner. Here are some of the most common:
·         I'm sorry to have to say this but...
·         I'm sorry to bother you, but...
·         Maybe you forgot to...
·         I think you might have forgotten to...
·         Excuse me if I'm out of line, but...
·         There may have been a misunderstanding about...
·         Don't get me wrong, but I think we should...
After you study these constructions, take the making complaints quiz to check your understanding.
More English Functions
Construction
Formula
Example Finish
I'm sorry to have to say this but
I think we need to take another approach.
I'm sorry to bother you, but
I think you need to refine this layout.
Maybe you forgot to
include his name and number.
I think you might have forgotten to
finish the report on time.
Excuse me if I'm out of line, but
your work has not been adequate lately.
There may have been a misunderstanding about
what I expected from you.
Don't get me wrong, but I think we should
concentrate on the Smith account for the moment.
 Making Suggestions
By Kenneth Beare, About.com Guide
There are a number of formulas used when making suggestions in English. Here are some of the most common:
·         Why don't you / we go to the movies tonight?
·         You / we could visit New York while you're / we're there.
·         Let's go to the travel agent's this afternoon to book our ticket.
·         What about asking your brother for help?
·         How about going to Hawaii for your vacation?
·         I suggest you / we take all the factors into consideration before we decide.
After you study these constructions, take the making suggestions quiz to check your understanding.
Construction
Formula
Verb Form
Why don't you / we go to a movie?
Use the base form of the verb in a question
We / You could go to a movie.
Use the base form of the verb in a statement
Let's go to a movie.
Use the base form of the verb with 'let's'
What about going to a movie?
Use the '-ing' form of the verb in a question
How about going to a movie?
Use the '-ing' form of the verb in a question
I suggest you / we go to a movie.
Use suggest object verb in the base form in a statement.
 Offering Help
By Kenneth Beare, About.com Guide
There are a number of formulas used when offering help in English. Here are some of the most common:
·         May I help you?
·         Can I help you?
·         Are you looking for something?
·         Would you like some help?
·         Do you need some help?
·         What can I do for you today?
After you study these constructions, take the offering help quiz to check your understanding.
More English Functions
Construction
Formula
Verb Form
May I help you?
Use 'May I' or 'Can I' the base form of the verb in a statement.
Are you looking for something?
Use 'Are you looking for' something OR anything in particular OR specific object
Would you like some help?
Use 'Would you like' some help OR some advice OR a recommendation
Do you need some help?
Use 'Do you need' some help OR some advice OR a recommendation
What can I do for you today?
Use 'What can I do for' you, her, him, etc. today OR this morning, this afternoon, this evening
 Presidential Elections - Reading Comprehension
By Kenneth Beare, About.com Guide

This reading comprehension focuses on Presidential elections. It's followed by key vocabulary relating to the US elections system and a follow-up quiz to test understanding.
Presidential Elections
This year Americans elect on a new president on November 4th. It's an important event that happens once every four years. Currently, the president is always elected from one of the two main parties in the United States: the Republicans and the Democrats. There are other presidential candidates. However, it is unlikely that any of these "third party" candidates will win. It certainly hasn't happened in the last one hundred years.
In order to become the presidential nominee of a party, the candidate must win the primary election. Primary elections are held throughout each state in the United States in the first half of any election year. Then, the delegates attend their party convention in order to nominate their chosen candidate. Usually, as in this election, it's clear who will be the nominee. However, in the past parties have been divided and choosing a nominee has been a difficult process.
Once the nominees have been selected, they campaign throughout the country. A number of debates are usually held in order to better understand the candidates' points of view. These points of view often reflect their party's platform. A party platform is best described as the general beliefs and policies a party holds. Candidates cross the country by plane, bus, train or by car giving speeches. These speeches are often called 'stump speeches'. In the 19th century candidates would stand on tree stumps to deliver their speeches. These stump speeches repeat the candidates basic views and aspirations for the country. They are repeated many hundred of times by each candidate.
Many people believe that campaigns in the United States have become too negative. Each night you can see many attack ads on the television. These short ads contain sound bites which often distort the truth, or something the other candidate has said or done. Another recent problem has been voter turnout. There is often less than 60% turnout for national elections. Some people don't register to vote, and some registered voters don't show up at the voting booths. This angers many citizens who feel that voting is the most important responsibility of any citizen. Others point out that not voting is expressing an opinion that the system is broken.
the United States maintains an extremely old, and some say inefficient, voting system. This system is called the Electoral College. Each state is assigned electoral votes based on the number of senators and representatives that state has in Congress. Each state has two Senators. The number of representatives is determined by the states population but is never less then 1. The electoral votes are decided by the popular vote in each state. One candidate wins all of the electoral votes in a state. In other words, Oregon has 8 electoral votes. If 1 million people vote for the Republican candidate and one million and ten people vote for the Democratic candidate ALL 8 electoral votes go to the democratic candidate. Many people feel that this system should be abandoned.
Key Vocabulary
to elect
political party
Republican
Democrat
third party
candidate
presidential nominee
primary election
delegate
to attend
party convention
to nominate
debate
party platform
stump speech
attack ads
sound bite
to distort the truth
voter turnout
registered voter
voting booth
Electoral College
Congress
senator
representative
electoral vote
popular vote
 Speak For Success Speech Lesson 1
Stop Dropping Your G's; Enunciation Matters
By Susan Ward, About.com Guide
See More About:
Speech Skill: Clarity
Welcome to the Speak for Success communication course. This speech lesson, like all the speech lessons in the course, follows a format that explains the speech problem and presents several speech exercises so you can work on the problem. Each speech lesson closes with a homework assignment designed to provide further practice eliminating or correcting the speech problem that you’re working with that particular week. To get the most out of this course, you need to follow the program, working on only one lesson each week and completing all the exercises and homework assignments.
Ready? Of course you are! The speech problem of sloppy enunciation is the topic for this week.
The Speech Problem
For listeners, one of the most irritating speech habits is a speaker that doesn’t enunciate clearly. When you don’t bother to pronounce each syllable of each word properly and words get slurred together, you sound uneducated. Worse, your listener has a hard time hearing you – especially if there’s other noise around you or when you’re speaking on the phone.
Dropping “g”s is one of the most common examples of poor enunciation. Say this list of words out loud:
·         Going
·         Walking
·         Jogging
·         Thinking
·         Striking
·         Selling
Did you say “go-ing” or did you say “go-in”? If you said “go-in” (or “walk-in”, “jog-gin”, etc.), you’re a G-dropper.
Be warned; this was not a fair test. Pronouncing words in isolation is very different than what we normally do when we speak.
Say these sentences out loud:
·         I’m going to have to rethink that bid.
·         Waiting to hear back from the bank is very nerve-wracking and stressful.
·         Before starting my business, I looked at a lot of different business opportunities.
·         There’s more to learning than just reading, writing and arithmetic.
Did you drop any Gs? Did you enunciate each syllable of each word?
Speech Exercise: The Mirror Face Test
A mirror is a great aid when you’re working on your enunciation. I call this the face test. When you’re enunciating properly, your mouth, tongue, lips and jaw move.
Stand in front of a mirror and watch yourself while you say, “I’m going to have to rethink that bid”. See how your lips purse and retract when you say “go-ing”? See how your lips jut out to pronouce the “b” in “bid”? This one sentence is a real face workout.
Say the rest of the sentences out loud, watching yourself speak in the mirror. Now say them all again, slowing down your rate of speech and exaggerating the facial movements.
This week, you should have a mirror session of five minutes every day. You’ll immediately notice that this practice will carry over into your “normal” speaking life, causing you to be more conscious of the way you speak and speak more clearly.
Speech Exercise: Enlist a Speech Monitor
Because it’s so hard to perform naturally when we’re focusing on speaking well, the best way to determine whether or not we’re enunciating properly when we speak and stop slurring and mumbling is to enlist a speech monitor.
It’s a lot easier for someone else to pick up on our sloppy speech habits than to hear ourselves. For convenience, choose someone that lives with you (spouse, child, or roommate), explain that you’re working on your enunciation, and ask him or her to tell you whenever you drop a G or don’t speak clearly. Keep track of how often your speech monitor tells you you’ve committed this speech offense.
What you should see, as you continue to practice speaking clearly, is the number of times your speech monitor hears you speaking sloppily decrease.
Ready for the pressure situation? Ask someone who works with you regularly to be a speech monitor.
The Benefits of Enunciation
As your enunciation improves, your listeners will:
·         Form a better impression of you as you speak, thinking of you as an educated, knowledgeable person, more worthy of trust.
·         Be better able to focus on the message you’re communicating, rather than being distracted by the way you’re expressing yourself.
Speech Lesson 1 Homework Assignment
To get the most out of this course, as I said, it’s important that you do the exercises. Your speech won’t improve unless you work at it regularly.
This week, you have two tasks;
1.    set aside five minutes a day where you can work with a mirror in a quiet place and practice the enunciation exercises above;
2.    enlist at least one speech monitor to help you catch your speech errors.
Next week, you’ll tackle the speech problem of fillers.


Speech Skills And Terminology
Speech Term Definitions & Speech Lessons
By Susan Ward, About.com Guide
See More About:

(This list of speech skills and terminology is part of the Speak For Success Course, a series of six speech lessons designed to help you shape up your speech. Visit the starting page of the Speak for Success course to find out more.)
For your convenience, this list of speech skills and terminology includes reference to the Speak For Success Speech Lesson each skill or term is a part of, as well as definitions.
Clarity – speaking clearly so as to be understood. Clarity is composed of several different related speech skills: (covered in Speak for Success Speech Lesson 1, Speech Lesson 2 and Speech Lesson 5).
Projection – speaking loudly enough so that every member of the audience can hear what is said.
Enunciation – fully pronouncing each syllable of each word with the proper emphasis (covered in Speak for Success Speech Lesson 1).
Pronunciation – correctly pronouncing each word.
Expression – speaking with vocal variety and vitality so that the audience remains interested (covered in Speak for Success Speech Lesson 3).
Pace – speaking at a rate that is comfortable for the audience to hear and comprehend (covered in Speak for Success Speech Lesson 4).
Fillers – Using meaningless words or sounds that distract the audience (covered in Speak for Success Speech Lesson 2).
Slang – Informal language that is specific to a particular group (covered in Speak for Success Speech Lesson 5).
Buzzwords – Words or phrases that sound important but have become meaningless through endless repetition (covered in Speak for Success Speech Lesson 5).
Acronyms – Sets of initials used as shorthand to refer to particular phrases (such as C.E.O. for Chief Executive Officer) (covered in Speak for Success Speech Lesson 5).
Active Listening – Participating in the act of communication by paying attention and letting the speaker know that you’re paying attention (covered in Speak for Success Speech Lesson 6).
Stance – Presenting and maintaining an appropriate posture to facilitate communication (covered in Speak for Success Speech Lesson 6).
Eye-contact – Just what you think it is. When speaking to an audience of more than one, it’s important to make eye contact with as many individual members of the audience as possible ((covered in Speak for Success Speech Lesson 6).
 Stating a Preference
By Kenneth Beare, About.com Guide
Sometimes you need to state a preference when someone makes a suggestion, offers something or asks your opinion about what to do. Often people are asking for your opinion and you can state your preference freely, other times, people have made an offer and you need to state a preference politely if you do not want to do what has been suggested, or would rather do something else.
·         Would you like to see a film tonight?
I'd rather go dancing. How does that sound?
·         Why don't we have some chinese food?
Well, I'd prefer eating Italian. What do you think?
·         What do you think we should do?
If it were up to me, I'd go out for dinner.
·         What are we going to do today? The weather is awful!
I think we should go to a museum.
Why don't we go to a museum
Let's go to a museum.
How about going to a museum
Construction
Formula
Verb Form
I'd rather...
Use the base form the verb without 'to' with 'rather'
I'd prefer...
Use the '-ing' form following the verb 'prefer'
If it were up to me, I'd...
Use the second conditional form followed by the base form of the verb without 'to'
I think we should...
Use the base form the verb without 'to' following the modal form 'should'
Why don't we...?
Use the base form of the verb in a question
Let's go ...
Use the base form of the verb with 'let's'
How about...?
Use the '-ing' form of the verb after a preposition - here 'about'
 Using Vague Expressions - Being Imprecise
By Kenneth Beare, About.com Guide
There are a number of ways to give imprecise information in English. Here are some of the most common:
·         There are about 600 people working in this company.
·         There are approximately 600 people working in this company.
·         There are a large number of students interested in taking his course.
·         Management predicts up to 50% growth for the coming year.
·         It's kind of a bottle opener which can also be used to peel vegetables.
·         It's the type of place you can go to relax for a week or so.
·         They're the sort of people that like going bowling on Saturday evenings.
·         It's difficult to say, but I'd guess that it's used for cleaning house.
·         I'm not really sure, but I think they enjoy hiking in the mountains.
After you study these constructions, take the being imprecise or vague quiz to check your understanding.
More English Functions
Construction
Formula
Form
There are about 600 people working in this company.
Use 'about' + a numbered expression.
There are approximately 600 people working in this company.
Use 'approximately' + a numbered expression.
There are a large number of students interested in taking his course.
Use 'a large number of' + a noun.
Management predicts up to 50% growth for the coming year.
Use 'up to' + a noun.
It's kind of a bottle opener which can also be used to peel vegetables.
Use 'kind of' + a noun.
It's the type of place you can go to relax for a week or so.
Use 'type of' + a noun. Use 'or so' at the end of a sentence to express the meaning 'approximately'.
They're the sort of people that like going bowling on Saturday evenings.
Use 'sort of' + a noun.
It's difficult to say, but I'd guess that it's used for cleaning house.
Use the phrase + 'It's difficult to say, but I'd guess' an independent clause.
 Guessing
By Kenneth Beare, About.com Guide
There are a number of ways to guess in English. Here are some of the most common:
·         I'd say he's about ready to quite his job.
·         It might need some oil.
·         He could be in the garden.
·         It looks like a miniature motor.
·         Perhaps he needs some time off work.
·         Maybe they want to come and visit this summer.
·         It's difficult to say, but I'd guess that it's used for cleaning house.
·         I'm not really sure, but I think they enjoy hiking in the mountains.
After you study these constructions, take the guessing quiz to check your understanding.
More English Functions
Construction
Formula
Form
I'd say he's about ready to quite his job.
Use 'I'd say' an independent clause.
It might need some oil.
Use 'might' the base form of the verb.
He could be in the garden.
Use 'could' the base form of the verb.
It looks like a miniature motor.
Use the verb 'look like' a noun.
Perhaps he needs some time off work.
Begin the sentence with 'perhaps'.
Maybe they want to come and visit this summer.
Begin the sentence with 'maybe'.
It's difficult to say, but I'd guess that it's used for cleaning house.
Use the phrase 'It's difficult to say, but I'd guess' an independent clause.
I'm not really sure, but I think they enjoy hiking in the mountains.
Use the phrase 'I'm not really sure, but I think' an independent clause
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